ADDICTION+ Help
Need some help with your ADDICTION+ Membership?
Our goal is to make sure that you have the best learning experience possible. If ADDICTION+ isn’t for you, then contact us Click Here and we’ll offer a full refund within 14 days of the date you purchase your subscription or before submitting a video for analysis, whichever comes first.
We would love to keep you on board as we are planning a ton of awesome videos and exclusive features only found on ADDICTION+
And, you are supporting the creation of the best possible snowboard tutorials. If you have any questions you can't find the answer to, send us a message! Click the Contact Us button at the bottom of this page.
We do understand that sometimes life throws you a curveball, if you need to cancel please Click Here.
Please note: If you are a legacy member of our "Snowboard Tutorial Membership" you can still access your training on addictionplus.tv, but membership management (like billing changes) is done separately, by going to the customer account page of snowboardaddiction.com by clicking "Manage Tutorial Membership".
If you still need help, please start a chat, or contact us
After your trial ends, your chosen payment plan (Annual/Monthly) ADDICTION+ membership begins. You’ll be billed using the payment method you entered when you signed up, so you can enjoy continuous access to your membership year-round.
Please be advised that our Coaches may require up to 72 hours to thoroughly review your content it depends on the snow conditions, and how much they are Shredd'n!
If you need help submitting your clips for video analysis, we’ve made the process easier than ever through the OnForm app.
Here’s how to get started:
Download OnForm from the Apple App Store or Google Play Store, or use this link: Download OnForm App.
Open the app and tap “I have an invite.”
Create an account.
Enter our invite code: 4MbzN
Tap “Import” to upload your video.
To ask questions or add comments, tap the Snowboard Addiction profile to open a chat window.
Our coaches will review your video directly through the OnForm app and reply there once it’s ready.